Lost Item Policy

Neither Niagara Tour Company not our drivers or guides are responsible for personal item(s) left in our vehicles after a service ends.

We’re here to help locate lost item(s), but cannot guarantee your personal item will be found. If your item is located, Niagara Tour Company will make arrangements to return the lost item(s).

When mailing is required, mailing and postage fees are the responsibility of the customer. When returning a personal item by mail, the customer is responsible for a flat fee in the amount of $20.00 plus the cost of postage; Mailing fees are due and payable prior to returning the lost item.

If a customer prefers, arrangements can also be made to come to our office to pick up lost items.

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